The customer is the real master of the marketing team. Without their support for any product or service, you can earn a profit. To achieve more profit or benefit with your regular business, you must ensure satisfying customers at a high rate. When you satisfy customers, they will gain a more positive approach towards your product and service. You can ensure that with the effectiveness of the best WhatsApp business API provider by the best business software solution. You can leverage customers with the in-time response and achieve more leads. If you are planning to improve your productivity, then you surely satisfy the customer. And to satisfy your customer, you must make an immediate decision with business WhatsApp API that ensures customers with various leverage.  

On-site chat:

Usually, an on-site assistance bot wait’s in the corner of the site, which can get a chance to interact with customers and in most of the situations, it will create a feel of disturbance to customers. Rather than the above mentioned option, you can generate a WhatsApp chat bubble or button to invite the customer to engage better with your business. This ensures real-time customer engagement and also increases customer satisfaction with immediate response. You can avail this experience by creating interactive WhatsApp chatbots. This feature generates more leads and effectively assists customers to commit to your product or service.

Notification opt-ins: 

This is the most advancing feature you can enjoy with your Whatsapp business API solution. With this feature, you can leverage customers to obtain real-time notifications. And this notification provides your customers’ stay intact to your product or service with more news and updates. Customers can easily receive a notification with different kinds of channels, which they frequently check. This type of customer interaction ensures a more friendly experience to the customer. For example, if a customer reaches you for a product at once, unfortunately, if that particular product is a drain, you might lose the customer without whatsapp API. Where with whatsapp API, you can make them future leaders by sending a notification when the product is back to stock. You can also include price notifications with attractive discounts or drops.

Campaign ads CTA: 

Campaign is a great way to perform more lead generation with a better click-to-WhatsApp approach. You can include this kind of marketing in your paid campaigns to generate more leads. This benefits you when a customer clicks any of your social media pages. With this idea with WhatsApp API, you can ensure customer connectivity easily without demanding customers to land on your official page. Through this software performance, customers will be invited to your WhatsApp conversation with your AI automation. This feature leverages customers to engage with your Whatsapp API bat within their own familiar site.

Order updates: 

Ecommerce businesses usually prefer to use traditional methods for interaction like email and SMS to update order-related information. This old fashioned trend has been eliminated with the features of WhatsApp API, and it has opened up an effective channel for your businesses. This makes customers feel more convenient to approach business for queries. This help of WhatsApp API avails customers with more order updates on time with their convenient messaging channel.

Delivery Tracking: 

WhatsApp is always the best mode of communication which enables the customer to assess live location sharing with GPS technology. This is one of the useful features available with the best business WhatsApp API solutions. With this solution, you can include a live location sharing feature for your customer. With this, customers can locate their travelling way of product that increases the trust of customers. This feature of Whatsapp API will be highly effective in leveraging customers within your eCommerce businesses. 

Personalized Recommendations: 

Availing customers with the personalized feature is a great way to increase CX. This allows agents to engage with their customers positively. Through WhatsApp API, customers can allow sending their expectations with your product or service. When you gain information about customer needs, you can enhance your product in an adorable way. 

To collect feedback: Through WhatsApp Business API, you can perform customer surveys via various messaging channels. Through this, you can obtain instant feedback on your product and feature. This supports you to increase your product features. 

Approach Knowlarity for Whatsapp API:

Knowlarity will provide all the above features you leverage your customer. With the effective service of Knowlarity, you can increase your customer lead.